Brendan Noonan is an aviation veteran, having worked in the industry for over 30 years. 

 

He spent 23 years with Emirates in Dubai, his most recent position was Senior Vice President of Group Learning and Development at Emirates Airline Group which incorporated the multi-award winning Emirates Airline and dnata - the world’s fourth largest airport ground handling company. Brendan was responsible for the learning and development needs of over 65,000 staff worldwide and managed a team of 186 staff. 

 

He has delivered service training programmes and strategy development programmes for many different airlines, hotels and banks worldwide.  His career has spanned customer service, airport handling, commercial operations and service recovery/enhancement and he has now set up his own management consultancy based in Dubai. 

 

Noonan has overseen the training requirements for a number of major initiatives including the initiation of a new concourse 4 at Dubai airport for foreign airlines which opened in March 2016 and the world’s first dedicated A380 (double decker) aircraft terminal at Dubai airport in 2013.

 

Noonan is also a board member of the London Business School - Global Business Consortium.